Limited Lifetime Warranty:
VORTEX 2.0 products are fully
warranted to the original owner against defects in materials and workmanship for the lifetime of the product. If a
product ever fails due to a manufacturing defect, even after extended use, we will repair or replace the product, at
our discretion. RIVERS WEST does not warranty and is not responsible for damages caused by misuse, abuse, accidents,
the natural breakdown of materials over time, or problems that may be reasonably expected with normal wear or
failure to follow outerwear care instructions (below). Damage not covered under warranty will be repaired for a
reasonable rate and a fee will be charged for return shipping.
10-Year Waterproof Guarantee:
Original Waterproof Fleece (OWF) fabric is fully warranted to the original owner
against shrinkage and to remain waterproof and windproof for 10 years from the date of original purchase. Should
OWF fail in these characteristics within that 10-year period, your garment wil be repaired or replaced with a compar-
able garment. This warranty does not cover damage to the fabric from misuse or ordinary color fading over time.
This warranty applies to the integrity of OWF fabric only and not garment construction.
Original Waterproof Fleece (OWF) garments are the most durable ever made. Feel free
to take them through briar patches, thorn bushes, or even barbed wire fences. If anything goes wrong with your OWF
product within the first 12-months of ownership, it will be repaired or replaced at our discretion.